Terms of Service

Effective Date: December 21, 2025

1. Agreement to Terms

By accessing or using TravelBuddy ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms constitute a legally binding agreement between you and TravelBuddy. You must be at least 16 years old to use our Service.

2. Service Description

TravelBuddy is a premium travel planning platform that provides:

  • AI-powered trip planning and itinerary creation
  • Real-time collaboration with travel companions
  • Document processing and travel information management
  • Personalized travel recommendations
  • Integration with third-party travel services

3. Account Registration

3.1 Account Creation

  • You must provide accurate, complete, and current information
  • You are responsible for maintaining account security
  • One person or entity may not maintain multiple accounts
  • You must notify us immediately of unauthorized access

3.2 Account Responsibilities

You are responsible for all activities under your account. Keep your password confidential and do not share access credentials with others.

4. Subscription and Payment

Pricing Plans

  • Annual Plan: $599 per year (best value)
  • Monthly Plan: $99 per month

4.1 Billing

  • Subscriptions automatically renew unless cancelled
  • Payment processed securely through Stripe
  • Prices may change with 30 days notice
  • All fees are in USD unless otherwise stated

4.2 Refund Policy

We offer a 30-day money-back guarantee for new subscribers. See our Refund Policy for details.

4.3 Cancellation

You may cancel your subscription at any time. Access continues until the end of the current billing period. No partial refunds for unused time except as required by law.

5. Acceptable Use Policy

5.1 Permitted Use

You may use TravelBuddy for lawful personal or business travel planning purposes only.

5.2 Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code or interfere with the Service
  • Attempt unauthorized access to systems or data
  • Harass, abuse, or harm other users
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization
  • Misrepresent your identity or affiliation

6. Intellectual Property

6.1 Our Property

All Service content, features, and functionality are owned by TravelBuddy and protected by intellectual property laws. This includes but is not limited to text, graphics, logos, and software.

6.2 Your Content

You retain ownership of content you create. By using our Service, you grant us a worldwide, non-exclusive license to use, store, and share your content as necessary to provide the Service.

6.3 Feedback

Any feedback or suggestions you provide may be used by us without obligation to you.

7. Third-Party Services

TravelBuddy may integrate with third-party services. We are not responsible for third-party content, services, or practices. Your use of third-party services is governed by their terms.

8. Privacy and Data Protection

Your use of our Service is also governed by our Privacy Policy. We are committed to protecting your personal information and complying with applicable data protection laws.

9. Service Availability

9.1 Uptime

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance when possible.

9.2 Modifications

We reserve the right to modify or discontinue features with reasonable notice. Material changes will be communicated at least 30 days in advance.

10. Disclaimers and Limitations

Important Disclaimers

  • Service provided "AS IS" without warranties
  • We do not guarantee accuracy of travel information
  • Not responsible for third-party services or content
  • Users responsible for compliance with travel regulations

10.1 Limitation of Liability

To the maximum extent permitted by law, TravelBuddy's liability is limited to the amount you paid for the Service in the 12 months preceding the claim.

10.2 No Consequential Damages

We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits or data.

11. Indemnification

You agree to indemnify and hold TravelBuddy harmless from claims arising from your use of the Service, violation of these Terms, or infringement of any rights.

12. Termination

12.1 By You

You may terminate your account at any time through account settings or by contacting support.

12.2 By Us

We may suspend or terminate your account for Terms violations, fraudulent activity, or extended inactivity. We will provide notice except in cases of severe violations.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases. We may retain certain data as required by law or legitimate business purposes.

13. Dispute Resolution

13.1 Informal Resolution

We prefer to resolve disputes informally. Contact us at legal@travelbuddy.com before initiating formal proceedings.

13.2 Arbitration

Disputes not resolved informally will be settled by binding arbitration, except where prohibited by law. Class actions are waived.

13.3 Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law principles.

14. General Provisions

14.1 Entire Agreement

These Terms, along with our Privacy Policy and other referenced policies, constitute the entire agreement between you and TravelBuddy.

14.2 Severability

If any provision is found unenforceable, the remaining provisions continue in effect.

14.3 Waiver

Failure to enforce any right or provision does not constitute a waiver.

14.4 Assignment

You may not assign these Terms. We may assign our rights to any successor or acquirer.

15. Changes to Terms

We may update these Terms from time to time. Material changes will be notified via email or Service announcement at least 30 days before taking effect. Continued use after changes constitutes acceptance.

16. Contact Information

Legal Department

Email: legal@travelbuddy.com
Mail: TravelBuddy Legal
1234 Innovation Drive, Suite 567
San Francisco, CA 94105
Response time: 3-5 business days

General Support

Email: support@travelbuddy.com
Response time: 24-48 hours